return-item

To return an item

To return an item, contact us on 01434 632 950 and we will provide you with a returns number. Wrap the package securely and send the package to the address below. In the case of a defective product, please provide the returns number, a full description of the fault and return the defective item in its original box (if any). Then send the package to the address below:

ActivCycles
17 Watling Street
Corbridge
Northumberland
United Kingdom
NE45 5AH

For your protection we insist that you use a recorded-delivery service. We will not accept any items without prior contact and the returns number. This returns policy does not affect your statutory rights.