Returning Items

To return an item, contact us on 01434 632 950 and we will provide you with a returns number. We will only accept an item of clothing if it is in it's original packaging, labels are intact and the item is not marked or damaged in anyway. Wrap the package securely and send the package to the address below. In the case of a defective product, please provide the returns number, a full description of the fault and return the defective item in its original box (if any). Then send the package to the address below:

ActivCycles
17 Watling Street
Corbridge
Northumberland
United Kingdom
NE45 5AH

For your protection we insist that you use a recorded-delivery service. We will not accept any items without prior contact and the returns number. This returns policy does not affect your statutory rights.